Frequently asked questions.
Everything else — about NOVATEC, ordering, shipping, wholesale and more.
Frequently Asked Questions
Everything else — about NOVATEC, ordering, shipping, wholesale and more.
Who is NOVATEC?
NOVATEC is a precision peptide laboratory producing research-grade compounds in single-dose vials. Each batch is purity-tested for consistent, reliable results across metabolism, recovery, regeneration, cognitive function and aesthetics.
We supply our full peptide range to clinics, trainers and individuals across the UK and Europe.
Why are other websites cheaper?
As peptides have exploded in popularity, many new suppliers have entered the market offering products at extremely low prices. Unfortunately, many of these products are untested, inconsistent in quality, or manufactured with very little transparency.
At NOVATEC, we take a different approach. Every decision we make is centred around quality, consistency, and delivering products our customers can genuinely trust.
You may find cheaper options elsewhere online, but our mission has never been to be the cheapest.
Our mission is simple — deliver the highest quality products possible and become the standard others aspire to reach.
Where are you based?
NOVATEC is a UK-registered limited company operating across the UK and Europe.
How do I contact you?
Email us at hello@novateclabs.com — someone from the team will reply, usually within hours.
Do you sell wholesale?
Yes. NOVATEC supplies clinics, personal trainers, aesthetic practices, gyms and brand partners with the full range at volume pricing. Visit the Wholesale page to send an enquiry.
Do you ship internationally?
Yes — UK, EU, and further afield. See the peptide FAQs for delivery times by region. For destinations outside the UK and EU, message us first and we'll confirm before you order.
Can I buy in bulk as an individual?
For large quantities we prefer a quick conversation first — email us or use the Wholesale enquiry form and we'll come back with pricing.
Something's gone wrong with my order. What do I do?
Email us — it's the fastest way to get us on it. Every order is tracked and every issue gets a human response, usually within hours.
Are peptides legal to buy in my country?
Peptide regulations vary by country. NOVATEC products are sold for personal research and educational purposes. It's your responsibility to check the legal position in your jurisdiction before ordering.
For anything medical or clinical, consult a qualified practitioner.
Can I partner with NOVATEC on content, events or sponsorship?
We work with content creators, practitioners and event partners across wellness, performance and aesthetics. Email us with what you've got in mind.